I had a conversation this weekend with a friend/colleague about mistaken perceptions of the US market and business attitudes. Many (not all) who have not lived in the US, think US competitiveness comes from strength, defined by them as being able to raise prices and insist solely on their own desires/needs, but despite the 2018 US political leadership and rhetoric, US business strength comes yes, partially from largesse, but also from creativity and customer service (reminds me of the consulting or project management maxim — speed, price, quality, you can pick two). International companies that don’t understand this, will have a tough time competing in the US market.
Related to the article’s findings, it would seem to follow that the most competitive companies, and the most competitive/successful people in this 4th Industrial Revolution will have those same characteristics — developing their human capital, practicing agility, resilience, openness and innovation (not arrogance and rigidity, but teamwork and negotiation….)
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