Glocal Consultants Group, LLC
Effective Date: November 2020

Table of Contents

  • 1. Introduction
  • 2. Who We Are
  • 3. Information We Collect
  • 4. How We Use Your Information
  • 5. Confidentiality in Coaching
  • 6. How We Protect Your Information
  • 7. When We Share Data
  • 8. International Visitors (GDPR & UK GDPR)
  • 9. California Visitors (CCPA/CPRA)
  • 10. Data Retention
  • 11. No Use by Minors
  • 12. Your Rights
  • 13. Updates to This Policy
  • 14. Contact Us

1. Introduction

Glocal Consultants Group, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights related to your personal data.

2. Who We Are

Glocal Consultants Group, LLC
New York City, NY
Email: rachel@glocalconsultantsgroup.com

We provide coaching, consulting, facilitation, and related services.

3. Information We Collect

A. Information You Provide

We collect information you voluntarily submit, including:

  • Name and email for newsletters
  • Coaching/consulting intake form details
  • Session notes
  • Messages sent via website or email

Coaching information is confidential under the ICF Code of Ethics.

B. Payment Information

All payments are processed via Stripe Checkout.
We do not store or see your payment card details.

C. Cookies & Analytics

Our site may collect technical data such as IP address, device type, pages visited, and usage patterns.

4. How We Use Your Information

We use your information to:

  • Deliver coaching, consulting, and facilitation services
  • Respond to inquiries
  • Manage appointments
  • Send newsletters or updates (optional)
  • Improve website performance

We do not sell or rent your personal data.

Anonymized stories may be used in teaching or training.

5. Confidentiality in Coaching

We adhere to the ICF Code of Ethics.
Your coaching information is confidential except when:

  • Required by law
  • There is risk of harm to yourself or others
  • Abuse/neglect cases
  • Disclosure is required by a court
  • You give explicit written consent

6. How We Protect Your Information

We use secure, encrypted, and industry-standard technologies to protect your information.
Access is restricted to authorized personnel.

7. When We Share Data

We share limited data only with trusted service providers such as:

  • Email platforms
  • Scheduling tools
  • Website hosting services
  • Cloud storage systems
  • Stripe

These providers follow their own privacy and security practices.

8. International Visitors (GDPR & UK GDPR)

If you are in the EU or UK, you have the right to:

  • Access your data
  • Correct or delete it
  • Object to processing
  • Withdraw consent
  • Request data portability
  • File a complaint

Email us to exercise these rights: rachel@glocalconsultantsgroup.com

9. California Visitors (CCPA/CPRA)

If you reside in California, you may:

  • Request information about data collected
  • Request deletion
  • Confirm that we do not sell personal data

Contact us to submit your request.

10. Data Retention

Data is retained only as long as needed:

  • Coaching notes: 5 years after services end
  • Intake/admin records: 5 years
  • Payment records (for legal compliance): 7 years
  • Newsletter data: until you unsubscribe
  • Inquiry messages: 1–2 years

You may request deletion.

11. No Use by Minors

Our website and services are not for individuals under 18.
We do not knowingly collect information from minors.

12. Your Rights

You may have the right to:

  • Access your data
  • Request correction or deletion
  • Limit or object to processing
  • Unsubscribe from newsletters
  • Obtain a copy of your data

Email: rachel@glocalconsultantsgroup.com

13. Updates to This Policy

We may update this Privacy Policy.
Changes will be reflected in the “Effective Date.”

14. Contact Us

For questions or requests:

Glocal Consultants Group, LLC
Email: rachel@glocalconsultantsgroup.com